Welcome to the Glashiya E-com Pvt. Ltd. FAQ page.
Here are some frequently asked questions about our company and the products we sell. If you don’t find the information you’re looking for here, please feel free to contact us at info@glashhiya.com
Q: What kind of products do you sell?
A: We sell a wide range of pet products and fashion clothing for men, women, and children. Our pet products include pet food, pet grooming supplies, pet toys, and accessories. Our fashion clothing includes dresses, tops, t-shirts, pants, shorts, and more.
Q: How do I place an order?
A: To place an order on Glashiya.com, simply select the products you want to purchase and add them to your cart. Once you have added all the products you want to buy, proceed to checkout, where you will be asked to provide your shipping and payment information.
Q: What payment methods do you accept?
A: We accept all major credit and debit cards, as well as payments through net banking and UPI. We use Razorpay, one of the leading payment gateways in India, to ensure that your transactions with us are safe and secure.
Q: How long will it take to receive my order?
A: Our estimated delivery times vary depending on your location, but we strive to deliver your order within the shortest possible time frame. Once your order is shipped, we will send you a tracking number so that you can track your shipment and know exactly when it will arrive.
Q: What is your return policy?
 A: We offer a hassle-free 7-day return policy. If you are not satisfied with your purchase, you can return it within 7 days for a full refund or exchange. Please note that certain products may not be eligible for return.
Q: How do I contact customer service?
A: You can contact us at support@glashhiya.com. You can also call us at +91 9062-555-234. Our customer service team is available to assist you with any questions or concerns you may have.
Q: Do you offer free shipping?
 A: Yes, we offer free shipping on all orders above a certain value, and for orders below that value, a nominal shipping fee is charged.
Q: Is my payment information secure?
 A: Yes, we take the security of your payment information very seriously. We use Razorpay, one of the leading payment gateways in India, to ensure that your transactions with us are safe and secure.
Q: Do you have a physical store?
A: No, we are an online-only store. However, we ship our products all over India, and our shipping partners are some of the most reliable and trusted names in the industry.
Thank you for choosing Glashhiya for your pet products and fashion clothing needs. We appreciate your business and look forward to serving you in the future.